Question 1

How can I sell access to my Telegram group or channel?

Accepted Answer

Connect your Telegram group or channel, set your pricing (one-time or subscription), and share your payment link. The platform automatically generates invite links and manages member access when payments are completed.

Question 2

How does the automated paywall work for Telegram?

Accepted Answer

After checkout, Stripe processes the payment and the bot automatically generates a one-time Telegram invite link. Members receive a confirmation email with their access link. For subscriptions, the bot manages recurring billing and access control automatically.

Question 3

Can I accept recurring payments for Telegram memberships?

Accepted Answer

Yes, you can set up subscription-based pricing with recurring payments through Stripe. The bot automatically manages member access based on subscription status, removing access when subscriptions are cancelled.

Question 4

What payment methods are supported?

Accepted Answer

All payment methods supported by Stripe are available, including credit cards, debit cards, and digital wallets. Stripe handles all payment processing securely.

Question 5

How do I set up the Telegram bot for my group?

Accepted Answer

How do I set up the Telegram bot for my group?

Question 6

Can I set up an affiliate program for my Telegram community?

Accepted Answer

Yes, you can enable affiliate programs to let others promote your Telegram community and earn commissions. Unloqqq tracks referrals and estimated commissions, but payouts to affiliates are handled by you, not by the platform.

Question 7

How does a purchase work?

Accepted Answer

After checkout, Stripe confirms your payment and we generate a one-time Telegram invite. Paid orders receive a confirmation email with the reference and link.

Question 8

My success page says “Access on hold”. What now?

Accepted Answer

The seller unpublished the offer or disconnected the bot after your payment. Keep your reference handy and contact the seller or email contact@unloqqq.com so we can follow up.

Question 9

How do I get a new link if the previous one expired?

Accepted Answer

How do I get a new link if the previous one expired?

Question 10

I left the group or channel. How can I get back in?

Accepted Answer

I left the group or channel. How can I get back in?

Question 11

Will existing members be kicked when the bot joins a group or channel?

Accepted Answer

No. Adding the bot does not touch current members or channel subscribers. It only manages new entries using the paid invite links.

Question 12

If I cancel my subscription, do I keep access until the next billing date?

Accepted Answer

Yes. You keep access until Stripe fails to collect the next payment. When Stripe marks a payment as failed, the bot removes you automatically.

Question 13

Can I switch from Weekly to Monthly (or vice versa)?

Accepted Answer

Yes, but you must cancel your current subscription first. We recommend waiting until your current access expires before purchasing the new plan to avoid overlapping charges.

Question 14

How do I cancel my subscription myself?

Accepted Answer

How do I cancel my subscription myself?

Question 15

I want a refund. What should I do?

Accepted Answer

Refunds are handled directly by the seller. We manage access to Telegram only. If you never received access, contact the seller or write to contact@unloqqq.com.

Question 16

Do you ever refund purchases?

Accepted Answer

We only intervene if a successful payment never unlocked your Telegram group or channel. Otherwise, refunds remain between you and the seller.

Question 17

When should I run /connect <ref>?

Accepted Answer

When should I run /connect <ref>?

Question 18

How many offers can I create?

Accepted Answer

Soft limit of five offers via the dashboard. Need more? Email contact@unloqqq.com.

Question 19

Does the bot work with Telegram channels?

Accepted Answer

Yes. Unloqqq supports both Telegram groups and channels.

Question 20

Are my offers free until I connect Stripe?

Accepted Answer

Yes. Offers remain free to join until a Stripe account is connected and a price is set.

Question 21

What admin permissions does the bot need?

Accepted Answer

Make the bot an admin with “Add users” and “Ban users” enabled.

Question 22

Can I manually invite people for free?

Accepted Answer

Yes. As an admin, you are the only one who can create Telegram invite links. If you share an admin link, the user will be able to join without paying. Regular members cannot create links, and if they try to add someone manually, the bot will automatically remove the unpaid member.

Question 23

Does the bot kick members from free groups?

Accepted Answer

No. If your offer is set to Free (0€), the bot disables the automated removal of unpaid members. This allows you to easily add friends or test the group. The protection only activates when you set a price greater than zero.

Question 24

I removed the bot by mistake. How do I reconnect it?

Accepted Answer

Add the bot back as an admin and verify your dashboard indicators turn green again. No extra command is required.

Question 25

If I ban a member manually, does Stripe cancel their subscription?

Accepted Answer

No. Removing someone from the group does not cancel their Stripe subscription. Cancel it from your Stripe dashboard or ask us at contact@unloqqq.com.

Question 26

Will my offer page be indexed on Google?

Accepted Answer

No. All offer pages ship with no-index and nofollow directives. Search engines are instructed not to index them.

Question 27

Why do I see “Stripe required” on my offer?

Accepted Answer

The badge means onboarding is unfinished. Offers stay free until Stripe confirms the account, so finish the Express flow before setting a price.

Question 28

What happens to the bot if I disable or delete an offer?

Accepted Answer

Disabling an offer keeps the bot in the group or channel but stops new sales. Removing the bot entirely requires doing it manually in Telegram.

FAQ

General

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